Cheshire based Human Centered Designer - Cathy Dutton

Around 2016 I came across a line from a blog post by Carrie Bishop that's stuck with me ever since: 'I really wish I had one place where I can see all my transactions with the council', said nobody, ever Carrie Bishop Citizens Portals Y / N?

Like many organisations, we rely on legacy platforms and processes that are expensive to run, difficult to adapt, and slow to change.

Real transformation demands more than tweaking what exists and staying within our structures.

When I moved out of a hands-on design role, I started thinking more about how design could influence or create the conditions for good service delivery to happen.

The post on Mission-Driven Government highlights the growing momentum and opportunity to rethink service delivery in government.

With the shift towards mission-driven initiatives, we have a huge opportunity to rethink how we approach service delivery across the public sector.

Where we started The first Government project I worked on was a licensing service, as part of the project, licence numbers were updated.

Essay question Write a 4000 word portfolio on the following topic...

Essay question Write a 2000 word essay on the following topic...

Essay question Write a 2000 word essay on the following topic...

The brief Question: Tell a story that encapsulates your leadership approach, including leadership values and style.

Essay question Write a 1000 word essay on the following topic...

The brief As part of the application I was asked to complete a candidate statement answering 3 questions: What motivates you to further your leadership career?

As Lou Downe said in What we mean by service design: If your business was making chairs, you’d hire a furniture designer - government needs service designers to design the services it provides But how do we design better services: in areas with conflicting

A follow-up to a space for service design.

Post written for A list Apart Designing for the unexpected A design quote that has always stayed with me is this "Your company's survival is tied to the ability of the products it makes to work in situations you haven’t imagined, and on devices that don’t…

In April 2019 I wrote blurred lines and job titles.

Friday the 30th April was the 3rd cross Government meet-up on forms and the second one I've spoken at.

Read on CSS tricks

We need to get this paper form online, or more commonly we need to get this paper form online fast!

How do you build a community with small numbers of people in different roles with various work patterns?

The great divide and Should designers code?

I try to rebuild or redesign my website at least once every year, it's a great way to keep up to date with HTML and CSS advances as well as workflows and site generators.

Every day more and more users interact with businesses and organisations online, to register for a service, book an appointment, apply for a licence or to submit information.

Originally posted on A List Apart It started off as an honest problem with a brilliant solution.

Giving users the ability to control the way they see content improves the accessibility and usability of a site.

CSS gets a lot of stick, the internet is full of articles describing ways to fix one, or all of it's so called failings.

Designing new products or services can be a daunting or even intimidating process at times.

On Friday the 27th of May I attended the front end developers conference UpFront in Manchester.

Before diving straight into PostCSS it is first necessary to look at CSS processing in general.

PostCSS makes it possible to transform or extend syntaxes and features of CSS.

A follow up to Surviving CSS, using Naming Conventions and CSS Methodologies to separate CSS into meaningful layers, aiding scalability, performance and organisation.

The ultimate goal of any CSS is to style the intended element with selectors that do not introduce side effects to the rest of the code base.

Article originally posted on Sitepoint.

Article originally posted on Sitepoint.

The original Maze framework was written in 2013 with the aim of removing column markup and creating a more semantic system.

This post looks at the role HTML can play in producing more optimised CSS.

Sass, as well as making style sheets awesome, was created to take some of the pain out of writing css.

Sass variables are used to store information that you want to reuse throughout your project.

Following on from this post ‘Separate Your Layout and skin Sass files’ I put together a larger working example to further demonstrate the theory.

One of the greatest things about Sass is the ability it provides to separate large files in to more manageable chunks of code.

When building the website for Maze I wanted to display the content on one page with a downward scroll.

After numerous rants regarding my disliking for Bootstrap and most other front end frameworks, I decided to have a go myself.

Pop is a simple to use, responsive jQuery tooltip with css animations.

Back when front end frameworks like Foundation were built using css instead of Sass the class names were presentational as opposed to semantic.

When setting up a new web project getting things right from the beginning is hugely important.

As a Front End Developer I am reluctant to use a framework on any of my web projects.

Over the last few years along with most website designers I found myself increasingly using css3 properties such as text shadow, box shadow and rounded corners.

Over the last few months I have found myself reading more on more about conversion rate optimisation and thinking much more about how a websites layout can help improve a users journey and encourage them to either make a purchase or an enquiry.

With the current focus on conversion rate optimisation, load time and page speed it may finally be time to move away from the currently over used jQuery sliding banners.