UX Tigers

The flow state & UX | AI has reshaped creative jobs, and 70% of creatives now use it | The cost of AI drops 13× per year | Every extra option adds thinking time | Design the human–AI team as one unit | Proactive AI must time interruptions carefully | Sati…

Misleading information scent sends users boomeranging back to the search results | Forecasters keep underestimating AI, except in the physical world | Optimistic Asia adopts AI faster than the worried West | False alarms teach users to ignore real ones |…

Flow is the state of total absorption in which work feels effortless, time evaporates, and performance peaks.

Designers use AI most for ideation and least for finishing | Product managers benefit more from AI than designers | AI tutors as good as human experts but 918 times cheaper | Icons need text labels | Users must be able to halt an AI run | Easy-in, easy-out

Superusers use AI 15× the norm | Checking AI’s work is becoming a burden | Uniting writing and design | Respect the user’s work above all | The form that fills itself | Fingers can’t hover | Main AI benefit is saving time | Don’t ask users for information…

In under 4 years, AI has acquired 3 interaction styles: Turn-Taking AI answers the questions you ask, Task Agents finish the jobs you assign, and Always-on Agents fill the roles you appoint them to and start work on their own.

Thumbnails are miniature previews that let users choose by looking instead of reading.

Too easy to fail CAPTCHA verification | Rethinking undo for the AI age | Waymo gets 25% safer every year, a crawl for AI but a sprint for cars | Students disliked the AI tutoring style that’s likely best for learning | Scrolling belongs to the user | A fl…

How Erik the Red discovered Greenland | AI now codes user comments as well as UX researchers do | Google’s Nano Banana 2.1 is only a marginal upgrade | Scrolling imposes a memory load if related items are far apart | Users quickly settle on a narrow set of

People don’t decide the way classical economics assumes.

AI errors halve every 5 months on accounting tasks | Meta’s AI appliance, the Muse Charm | Synthetic users can revive participatory design and drive divergence in the exploratory design phase | Context changes what counts as usable, so test where the work…

Asking users to watch AI carefully is doomed to failure | Adaptive authoring of content that changes depending on the reader | A cluttered experience kills user focus | To predict patients’ treatment preferences, discussing medical dilemmas beat both surv…

Users judge your design against the version they imagined before first use.

My 10 favorite UX slogans total a mere 40 words, yet they distill the most enduring lessons from my 43 years in usability.

Vigilance fails in two ways, and UX must design against both.

Most deskilling research studies the wrong condition | Speak the user’s language | Using AI increases people’s preference for AI | Interruptions cause stress | Experienced UXers give the most important findings the most attention | Keep paper prototyping…

Current AI agents help blind users at least as well as screen readers in separate studies and may already do better | Decompose styles into elements you can choose and combine | Show users their options to spare them the burden of recall | AI-simulated us…

Defaults decide what most users experience and teach them what to consider normal, so leaving a setting unchanged tells you little about its quality.

Users say they don’t trust AI, but they tell it their secrets anyway | More people have gained jobs because of AI than have lost them | Every form field you cut increases conversion | The two main ways users direct AI: specify upfront or correct as you go…

Several approaches help AI learn how to serve individual users better | A survey reveals differences between companies profiting from AI and the rest | Real-time feedback during editing | Show how far a slow process has advanced toward completion | Delega…

Comparison tables ease the burden of remembering alternatives and help users understand which option fits their needs and what would change that verdict.

100 top UXD methods ranked by breadth, altitude, persuasion, and cost.

AI is good at coding open-ended survey answers | AI agents shop without Google Gullibility | Half of AI conversations include a breakdown, so the recovery experience deserves more attention | AI needs context to suit the task | Field reports from projects…

Since January 2025, tech job postings have asked for 25% fewer skills but 5% more experience | AI spending among OpenAI’s heaviest research users is growing at 129% per month | 26% of young-adult chatbot users say they feel dependent on AI, but the addict…

Information foraging theory is the best explanation of how people behave in information-rich environments, from the original web to today’s AI chatbots.

Graph-based UI for AI is better than linear chat for design tasks | Storytelling improves with a keyframing UI | With a better history UI, clients reused a designer’s past alternatives 2.6× as often as they generated new material | Fast wins make users st…

Users referred from AI answers convert 60% better than other traffic | The visibility of sources in AI responses can shift 46x overnight without users noticing | Use AI to uncover the hidden disagreements behind a team’s apparent consensus | A 17-item que…

Users parse a layout before they read its labels.

A better design system improved usability | AI persuades even when people know it’s AI | Fewer features = better usability | Readers prefer AI stories if they don’t know it’s AI | The stepper design pattern for adjusting numeric values

Top 10 UX slogans explained by Greek gods | Improve your Google search results by boosting the sites you like | Academic research on AI user experience uses outdated models | Worker bees send 13 more AI messages per week than their executives | Free AI ac…

Pointing time depends on two numbers: target distance and target size.

Robert Cialdini’s 7 principles of persuasion are reciprocity, commitment and consistency, social proof, authority, liking, scarcity, and unity.

Chinese AI models deliver 64% of entry-level human office-work quality in new benchmark | AI breaks the billable-hours model for consulting and shifts it to outcome-based pricing | Workers delegate whole tasks to AI but rarely review the output | Turning…

AI conducting user interviews mostly failed to probe deeply | AI UI tools break 1/4 of their design promises | The planning fallacy makes us believe more in schedules than they deserve | Cards as a UI element | Humans are middleware for AI | How to make AI

A card packs everything about one item (image, title, key facts, action) inside a clearly bounded rectangle that the user’s visual system sees as a single object, which is why cards excel at presenting browsable collections of self-contained things.

The 50 most common user research methods scored on breadth of scope, depth of insights, remote suitability, and cost, then ranked by total value.

AI spending growing 75% per year at the median firm | An AI agent that argued back against design ideas helped designers improve | A design is a hypothesis: try to defeat it | AI can generate superior accessibility when it prioritizes communication density

New music video about hedonic adaptation | AI better at some forms of knowledge work than at others | AI increasingly used for sensemaking among corporate users | Users want to approve certain autonomous actions | For exploratory creation, a branching UI…

Cognitive load is the mental effort users spend to perceive, understand, decide, and act within an interface, drawn from a working memory that holds roughly 4 chunks.

AI technical capabilities are exploding, but sophisticated use crawls | Synthetic personas exaggerate demographics | AI hurts education when used wrong | Professor Brad Myers is a UX hero | In the future, we’ll all be Agatha Christie | Mental accounting g…

Show a progress indicator when response time exceeds 10 seconds, preferably as a percent-done bar.

Keep It Simple | AI uses fact flooding to overwhelm users and persuade them | Deep AI integration in business processes | 5 personas for adopting AI | Using AI to change the tone of voice of your writing | Timelines: a chrono-based UI | AI improves cybers…

Describe an option as a gain, and people play it safe; describe the same option as a loss, and they gamble.