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22 Aug 2026 Here’s another post where I wrestle with my ambivalence towards the technology I’m currently working with...
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16 May 2026 Geoffrey and Mo, hanging around Highgate Woods Our new Chief AI Officer, Kalbir, recently asked us how AI might be used to drive human flourishing.
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Power management # Modules use power.
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3 May 2024 Sam Fender and Richard Dawson At the emotional peak of 17 Going Under, Sam Fender (think Springsteen, but Geordie) hollers ‘I see my mother, DWP see a number!’.
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17 March 2026 Loops of doom A slightly indulgent post this one, but I promise there's some design-and-AI reflection in the second half.
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05 January 2026 I had some free time over Xmas, so I decided to use some of it to see if I could use AI creatively, but hopefully in a way that was safe, sustainable and didn't exploit others.
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30 Nov 2025 This is the first in what I hope will be a series of posts that explore different ways we could use AI to help us do design and user research in the public sector.
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02 July 2025 I’m reading The Golden Road by William Dalrymple at the moment.
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02 May 2025 Last year I wrote about a tool I built that uses AI to generate GOV.UK styled web versions of PDF forms.
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13 May 2024 I made a little AI experiment recently - a tool that takes an image of a PDF form and generates an equivalent multi-page web version of it.
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06 Oct 2024 Way back in March 2024 I ran a 90 minute online workshop as part of Services Week 2024.
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06 Oct 2024 (last updated 29 Oct) Recently Jeni Tennison put a shout out on BlueSky asking for ideas on what a future vision for digital government should include (she’s part of an advisory panel that’s working with DSIT to develop this vision).
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27 April 2024 I watched a great talk about sustainable AI recently at Services Week 2024.
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A GDS Design training day The challenge # After the launch of GOV.UK in 2012, the number of in-house service teams in government started to grow rapidly.
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The GOV.UK Design System home page The challenge # GOV.UK is the website for UK government services and information - it's managed by the Government Digital Service (GDS), part of the Cabinet Office.
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Sketches Wireframes Prototype Live The challenge # From 2001 to 2012 I worked at Transport for London (TfL).
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Posters showing highlights from the GDS Transformation Programme The challenge # In January 2013, the UK government gave itself 400 days to transform 25 major services, making them digital by default and simpler, clearer and faster to use.
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A GDS Design team meeting in 2020 The challenge # Public sector design teams should reflect the diversity of the population they serve.
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Designers in government The challenge # When designers join the government they need equal access to opportunities for career progression, regardless of who they are or which department they are in.