Writing

New research suggests AI chatbots can reduce clicks and navigation without making tasks faster.

As AI makes design faster and cheaper, the value of designers shifts from producing artifacts to framing decisions and taking responsibility for the quality of what gets made.

We learn quickest through the messy experimentation that allows us to build intuition, judgment, and a deeper understanding of what's possible.

The thing about learned helplessness is that it can feel like the world is against you, when it's really you against you.

How I use Notion AI in my work journal to summarize work, surface insights, spot trends, and generate design case study outlines.

A look back at 15 years of my portfolio website, the experiments and patterns I used to present my design work and career online.

How keeping a work journal helps designers reflect, grow, and turn day-to-day notes into compelling portfolio case studies.

Why the best designers stand out not for polish alone, but for thinking holistically about how their work affects everything it touches.

Designers need to invest just as much time in getting to know their teammates and cross-functional partners.

A step-by-step method for measuring design impact by combining top tasks with PURE usability ratings, as applied at Gem.

Reflections on becoming Head of Design at an early-stage startup, bridging the gap between individual contributor and manager at Gem.

Why, when facing an ambiguous design problem with no clear definition, the most powerful thing you can do is start moving in any direction.

It feels good to be right, and seeking right ideas is more comfortable than seeking wrong ones.

Why the answer to every career question is 'it depends'—and how defining your path means looking inward at who you really want to be.

On why senior individual-contributor designers shouldn't have to move into management to grow—and how the industry can build a real IC leadership track.

Four strategies for surfacing the edge cases that hide in any product, from extreme scales to accessibility, technology, and user intentions.

Why creative design is not art: it lives at the intersection of uniqueness and value, propelled by constraints rather than freed from them.

Why comparing yourself to those you admire can be productive instead of discouraging, broken down into five mindset shifts.

How a quick weekend app for sharing book quotes, Snaplight, got featured by Apple—and the lessons that matter more than star ratings.