Blog - Audree Fletcher

During COVID, video calls and accompanying chats became the home of light banter and funny gifs that ran alongside meetings.

Usability testing isn’t enough.

Someone asking an awkward question isn’t necessarily being negative or cynical.

Frustrated with little delivery despite lots of planning?

Trying to reconcile Test and Learn approach to building (and indeed improving or replacing) services while complying with the latest GDS Digital and Spend controls, and I’m struggling.

Swansong and lame duck leaders: people rarely talk about them (it’s not polite?)

I got some lovely unsolicited feedback from a colleague today.

Someone mentioned freewheeling to me earlier - that’s where you are spinning your wheels but the gears aren’t engaged so you’re just not getting anywhere - and it made me think about momentum in the workplace.

So as a pragmatic optimist, I see what feels like unbridled technooptimism in statements like “AI capabilities are the worst they’ll ever be right now” and I want to introduce a little realism.

Designers asking "Where's our moat when AI is making millions of creative images a day?"...

Most damaged lateral peer relationships never rupture.

I woke up thinking about transparency today.

I hear it in every serious conversation about testing something new with real people and real data.

It's weird, I think, that we don't talk about our bodies much in the workplace.

I’m heading to Scotland near the start of December for my Mum’s birthday.

Lots of people think this, but aren’t seeing results because they’re not delivering increments of learning and value through regular, small iterative cycles.

Black computer screen with blurry figures and wiggly lines, suggestive of a financial performance chart Photo by energepic.com I’ve been thinking about why I’m so cautious (maybe even a little trepidatious) about AI.

Multi-disciplinary teams?

Cottonbro Studios on Pexels Realistic optimism without action is just a nice attitude.

A line of dominoes - the first few of which have started to fall.