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Since 2003, each October, Kraków hosts Unsound Festival and briefly becomes the best place in the world to listen to music in.
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I’ve been a head of design since March, working on several GOV.UK products and channels: app, chat, pay, notify, forms, emergency alerts.
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An outcome that you and your team is trying to affect is probably fairly static, say, reducing the bureaucratic burden on the public.
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Here is a dichotomy that has been on my mind recently: user-facing services, or enabling platforms?
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Working in the open in the public sector could really do with a renewed, optimistic case for it.
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I get to use the gym and swimming pool for free on the weekend in the borough where I live because the council wants everyone to be healthier.
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Designing digital products over the last decade has mostly involved applying well-understood techniques to novel use cases.
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Digital product teams really don’t like it when the final output of the thing they’re working on is dictated to them.
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Buildings, like most other things, age badly if they’re not maintained.
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Homes are too hard for people to access.
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There is a walk-in COVID testing centre right by my house.
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I read an article earlier this year about the weird relationship British people have with walking.
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I've been working on ‘transformation’ for the past year.
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Someone who moved out of their home country at 16 once told me that their Portuguese more or less stopped developing when they left so now they fear that they will forever sound like a teenager in an adult’s body when they use it.
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I’ve been thinking about how weird working in a big organisation is and how nobody tells you that before you join.
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Fuck it, I’m gonna start saying things online!