Informing Ecological Design

It is the nature of things to change and become more disordered.

In a current project, several community health centers are working to increase the number of patients with diabetes who get timely oral health care.

Does the picture of a marked-up math test paper make you anxious?

Last week, I listened to an excellent webinar from Lean Frontiers hosted by Oscar Roche of the TWI Institute.

In last month’s post, I reviewed industrial engineer Gerry Nadler’s advice: structure problems as system-design opportunities and start by analyzing the purposes of the new system.

A problem is the gap between your current state and your desired state.

In 1971, Herbert Simon gave a talk, “Designing Organizations for an Information-Rich World” (M.

Two years ago, I wrote about psychologist Alison Gropnik’s description of the difference between children and adults.

The hourly updates in my newsfeed these days describe the Department of Government Efficiency's (DOGE) efforts to change the federal government's structure and performance.

I discussed Job Instruction in a recent post.

Pocket Card from 1945 to guide Job Instruction Imagine your organization had every supervisor able to teach their people core jobs, improve the work in their area, and lead their people effectively.

The Three-Part Data Review Method My colleagues at IHI developed a data review method that combines qualitative and quantitative data.

I’ve seen and used many different templates to document a Plan-Do-Study-Act (PDSA) cycle.

In 2011, Perla, Provost and Murray published an article that promotes the use of run charts as an accessible and powerful tool[1].

The psychologist Alison Gropnik has summarized one behavioral difference between human babies and adults.

In 2019 Andrea Jones-Rooy, a data scientist at NYU, reported her response when she is asked a routine question: “What do the data say?”

Last week Ezra Klein reprised his 4 June 2021 podcast with Brian Christian, “If All Models are Wrong, Why Do we Give them so much power?”

My friends Lilia Pino, Jen Nabong, and Mary Dolansky will share a story this week at the Institute for Healthcare Improvement’s Annual Forum.

The Biden administration has directed federal agencies to act and promote action to decarbonize the U.S. economy—to radically reduce the emissions of carbon dioxide into the atmosphere.

The physician started his conversation with a question.