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The electrician pulls into your driveway.
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How much of “AI will automate this away” is about work that is held back by poor UX, malicious regulatory interpretation, or intentional obstacles to dissuade leveraging of that work?
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The advent of AI chat bots has positioned ‘chat’ front-and-centre as the future of UX - the nexus of all conversations, all interactions.
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The rise of the “chat box” implies that the CLI was the only true interface, with GUIs being a 40 year detour till we found our way back to… describing what we want rather than just doing it.
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Optimisation of the funnel & retention requires engineering investment.
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IMHO the need to call customer service is often, in reality, a failing of UX — a bug, or an explicit decision to employ a dark pattern.
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Your perspective changes with age because you see less opportunity in front of you.
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What I find impactful and valuable professionally has changed over the years — much to my surprise.
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Summarisation & Generation being headline features of LLMs -- features that draw people in & excite them is a manifestation of an "can't be bothered" attitude that has become pervasive.
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Tech projects a mythos that it exists to solve customer problems.
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3D Printers span from ‘make a blob’ through to ‘print a rocket engine nozzle out of exotic metals’.
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It’s not really about the art.
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With so many tokens that came before the current token, and so many possibilities that come after, it’s the job of the harness, the system prompts, the post-training, et al in concert with the human to weave that into something useful.
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There is a vision of the future of computer interaction.
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It’s often assumed that in the world of people managers people move up the org chart.