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Articole: 15
  1. 2036

    The electrician pulls into your driveway.

  2. Automate or simplify?

    How much of “AI will automate this away” is about work that is held back by poor UX, malicious regulatory interpretation, or intentional obstacles to dissuade leveraging of that work?

  3. The chat box can't be it

    The advent of AI chat bots has positioned ‘chat’ front-and-centre as the future of UX - the nexus of all conversations, all interactions.

  4. The CLI was the only true user interface

    The rise of the “chat box” implies that the CLI was the only true interface, with GUIs being a 40 year detour till we found our way back to… describing what we want rather than just doing it.

  5. Optimisation is Tech’s Original Sin

    Optimisation of the funnel & retention requires engineering investment.

  6. Engineered Inefficacy

    IMHO the need to call customer service is often, in reality, a failing of UX — a bug, or an explicit decision to employ a dark pattern.

  7. No time for other people’s bullshit

    Your perspective changes with age because you see less opportunity in front of you.

  8. Somewhere Along The Way

    What I find impactful and valuable professionally has changed over the years — much to my surprise.

  9. Communication Ouroboros

    Summarisation & Generation being headline features of LLMs -- features that draw people in & excite them is a manifestation of an "can't be bothered" attitude that has become pervasive.

  10. Tech says it loves you. Check the org's backlog.

    Tech projects a mythos that it exists to solve customer problems.

  11. Coding Agents are 3D Printers for software

    3D Printers span from ‘make a blob’ through to ‘print a rocket engine nozzle out of exotic metals’.

  12. The Journey Mattered

    It’s not really about the art.

  13. They're still next-token predictors. But what are we?

    With so many tokens that came before the current token, and so many possibilities that come after, it’s the job of the harness, the system prompts, the post-training, et al in concert with the human to weave that into something useful.

  14. A vision of computer interaction

    There is a vision of the future of computer interaction.

  15. When going up is staying still

    It’s often assumed that in the world of people managers people move up the org chart.