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  1. I’ve been noticing the same thing across a few different products lately: some of the most useful product requirements are hiding in the workarounds.

  2. I've been building a design system with an AI agent lately, and every now and then I have a slightly uncomfortable thought: why are they paying me to do this?

  3. I usually write about things after I've figured them out.

  4. Working backwards

    This weekend I visited a friend who studies at an art school.

  5. As you may know, I don't think new tools are key to success, hard work is.

  6. Designing for trust

    A founder reached out a few months ago about a new wealth management product.

  7. I'm a link hoarder.

  8. The 2–7 problem

    Emmett Shine said something a while back that I haven't been able to shake.

  9. The basement firm

    There's a Mac mini in my basement running a small consulting firm.

  10. A UX strategy is a short document that says what good looks like for the people using your product, and how the team plans to deliver it.

  11. I keep seeing designers share their "taste libraries."

  12. A design post that's not about AI.

  13. Build something silly

    Matt Shumer's Something Big is Happening has been making the rounds this week.

  14. 2025 Year in Review

    I've been writing these yearly reviews for a while now.

  15. Martijn asked a great question in my community Slack the other day: "Have you documented your vibe coding process somewhere?

  16. Speed is the default expectation in most startups.

  17. A student, Thomas, asked me recently how I see AI changing design over the next few years.

  18. "If I had asked people what they wanted, they would have said faster horses." — Henry Ford (allegedly) This quote gets thrown around constantly, usually by someone who wants to justify ignoring user research entirely.

  19. One of my favorite things about writing my newsletter is that it's not one-way.

  20. I need to clear something up about my book, "Products People Actually Want."

  21. "AI may be the future, but Sam Altman just said that the present looks suspiciously like 1999.

  22. There's a persistent myth that great leaders are charismatic extroverts who energize rooms and rally teams through force of personality.

  23. Tuesday, July 8 marks my three-year anniversary at Summer Health.

  24. Today I worked outside.

  25. The design industry has a backwards promotion problem.

  26. One of the funny things about process is how confidently it's packaged.

  27. A couple of weeks ago, I wrote that designers need to get better at prompting.

  28. For years, I pushed back against the idea that designers should learn to code.

  29. I was recently invited back to Ivey Business School to talk about the Product Design Process.

  30. Although I've only been a full-time designer at Summer Health for less than a year, I've been their sole designer for nearly three years.

  31. 2024 Year in Review

    It's now the eighth year in a row that I sit down to reflect on the past year.

  32. As creators in the digital age, we often face moral dilemmas that weren't part of the conversation just a few years ago.

  33. For years, I viewed accessible design as a set of boring and restrictive rules.

  34. One of my pet peeves is people who are unwilling to change their mind or opinion, no matter what.

  35. The last 5 years have been quite the journey.

  36. The question of creativity has always fascinated me.

  37. The hardest part of writing consistently while not letting the readers and subscribers down, is knowing what to write and when to release it.

  38. The other day I got an email from recent newsletter subscriber, Francisco (Hi!)

  39. I've run my own consultancy for 15 years now!

  40. You might not believe this, but my career didn't actually start in digital design.

  41. This post isn't about user experiences or digital products per se, but I think it is highly relevant to the work that we do on a daily basis.

  42. For years, I’ve been trying to highlight that I think more designers should start their project by first writing, rather than jumping head first into Figma.

  43. If you’re anything like me, you’re always on the look out for the optimal setup.

  44. People have been talking a lot about pursuing a freelance career.

  45. It’s the time of the year when we reflect on the past year (here’s mine in case you missed it) and start to bring our focus to what we want to achieve in the new year.

  46. 2023 Year in Review

    This is the seventh year in a row that I get to share a "Year in review" post with you!

  47. One of the most commonly discussed components in web design has to be the carousel.

  48. I've been thinking a lot about feedback lately.

  49. How I write for design

    I know I’m at risk of sounding like a broken record, but I want to - once more - express how important I feel writing is to my creative process*.* Avid readers of my blog know that this is topic I come back to again and again - most notably on why I write,

  50. Some time ago, I teased my newsletter subscribers about creating a product design course.