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  1. One way of thinking through the question of how AI can augment, strengthen and extend records management, is to ask: what are the most effective approaches that we already have without AI?

  2. One of the founding principles of archival science is that the original order of records should be respected.

  3. Data science techniques can be applied in any domain (medicine, psychology, marketing, baseball, records management etc.).

  4. Records management is a corporate function that takes place within the context of a wider digital economy, and is influenced by developments in that wider digital economy.

  5. The use of unstructured data as an input to generative AI processes Microsoft 365 Copilot is an example of a ‘retrieval augmented generation’ (RAG) system.

  6. When to apply AI

  7. If you were to tell me that you are going to apply artificial intelligence for records management purposes, then the first thing I would do is blink.

  8. My PhD thesis was published yesterday.

  9. The Information and Records Management Society’s Microsoft 365 Customer Advisory Board Working Group provides a channel through which the records management community can work up feature requests to pass to Microsoft in an effort to influence and inform t…

  10. Copilot is Microsoft’s branding for the way they plan to enhance end-user productivity by making generative AI capabilities available in all their offerings, including Microsoft 365.