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One of the questions Mike Rother was trying to answer with his research that became Toyota Kata was: “What are the unseen managerial routines that lie behind Toyota’s success with continuous improvement and adaption?”
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I live on an arterial street about half a mile (800 meters) from Everett Fire Department Station 5, so it isn’t unusual to hear emergency vehicles go by.
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This photo says a lot about the organization.
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I was working with this company mainly on their shop floor processes: Quality, Process Improvement, Daily Management – classic stuff.
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Many years ago I worked with a senior manager.
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The client organization was working to incorporate the Toyota Kata mindset – scientific thinking / systematic problem solving – into their daily routines.
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Last fall I got to spend another week hanging out with the awesome team at Menlo Innovations in Ann Arbor.
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Last week’s post about The Improvement Kata and DMAIC prompted some interesting discussions during the week, and I’d like to share some additional thoughts.
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I am going to start off by acknowledging that my background with Six Sigma and its other x-Sigma flavors is mostly anecdotal.
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Following last week’s post about the Toyota Kata Experiment Record we did a bit of a deep dive on the same topic on the weekly Friday Zoom call.