Steve Denning

If an airline hid errors, invented data, and kept flying, a reporting desk would not end the inquiry.

OpenAI ran a hacking exam with safety brakes off.

Two meanings of “value” produce two kinds of firms—and only one of them compounds its returns The post 260906 Why Costco’s ‘Customer Value’ Outperformed IBM’s ‘Shareholder Value appeared first on Steve Denning.

What readers need is the data that would tell them whether the idea works where it counts—on a significant scale in firms that, over time, perform above average.

Adaptive mindsets beat static processes: Netflix, NVIDIA & Microsoft reframed successful models for bigger digital/AI wins, embedding learning firm-wide.

Why are leading journals and consultants prescribing even more hierarchy for businesses?

Over 25 years, MSV-focused firms often underperformed and faced market discipline, while customer-obsessed firms like Amazon, Apple Google ASML & TSMC compounded value.

In the bigger historical picture, the last half-century’s preoccupation with maximizing shareholder value was a transitory self-interested aberration from common sense, not an immutable truth The post 260802 Rediscovering The 250-Year Triumphs Of Value Cr…

Businesses & society must choose: Value Creators like Henry Ford (real innovation for customers) or Self-Dealers like Claude Hopkins.

BCG’s article in HBR “The False Alignment Trap” exemplifies deeper flaws in management thinking, consulting advice & business writing.

MSV — the idea Jack Welch called ‘the dumbest in the world’ — failed spectacularly.

HBR revives “maximizing shareholder value”—what Jack Welch called “the dumbest idea in the world”—treating customers as constraints.

A 100,000-year lens on value creation: Saints, Value Creators, Self-Dealers, Extractors & Oscillators.