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Children are rarely invited to take part in design.
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Stakeholder interviews aren't just about gathering requirements or aligning expectations.
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What icon is the most reliable to show expansion and collapsing for accordions?
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Big-bang legacy relaunch is usually the worst way to improve legacy UX.
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There's been a lot of confusion and panic this week about "huge fines", "drastic measures" and "sweeping new AI rules" in the EU.
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Chances are high that you are working on a challenging, complex product.
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What's the real source of truth in your design system — the components in Figma, or the code in Storybook?
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AI-generated prototypes often don't deliver consistently decent results because of tiny inconsistencies scattered all across a design system.
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When you work in B2B or Enterprise, typically you can't freely speak about a project you've spent years on — not the client, not the findings, not a single screenshot.
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Every other week I hear from colleagues that they've just had their first job interview run entirely by AI.
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There's so much talk about AI and productivity these days.
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Many companies silently assume that everybody wants more AI in their lives.
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Not every modal is the same.
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Good design needs a good taste and a strong point of view.
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How do we display data in our products?
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Earlier this week I was pointed towards Jamie Mill's excellent new Free Product Design Skills AI Pack, a helpful little AI skills pack to direct AI tools to walk through all seven layers of product design, so the decisions underneath the screen actually g…
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Many companies think they know fairly well what their users want and need, and how they make their decisions.
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Imagine that you need to improve the UX of a legacy system.
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We often see design principles as rigid guidelines that dictate design decisions.
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We often assume that the safest way to build user trust is through transparency.
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So we design and ship a shiny new feature.
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As designers, often we can't speed up interactions for technical reasons.
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So what's the difference between combobox, multiselect, listbox and dropdown?
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Design is often an exercise in resilience.
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Many brainstorming sessions are an avalanche of unstructured ideas.
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Meet Inclusive Design Patterns For 2025, a free 3h 30mins-workshop with yours truly on accessibility — with all videos, slides and examples, recorded yesterday.
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As the new year begins, I often find myself in a strange place — reflecting back at the previous year, or looking forward at the year ahead.
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When we think about people who are deaf, we often assume stereotypes, such as "disabled" older adults with hearing aids.
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You've been there before.
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Many dashboards aren't actionable enough to be useful.
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A while back I stumbled upon an honest, practical guide on how to scale a design team in a high-growth company, including a team's evolution, roles, meetings, processes and systems.
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Many years ago, I assumed that simply by doing good design work, my efforts would be noticed, my work recognized, my attention to detail appreciated — and then surely I would get noticed, resulting in some sort of a promotion, or new projects, or more imp…
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For years, "UX strategy" felt like a confusing, ambiguous and overloaded term to me.
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In the early days of my career, I believed that nothing wins an argument more effectively than strong and unbiased research.
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Friendly note: get a friendly UX bundle for Smart Interface Design Patterns 🍣 and Measuring UX 🍎 — with live UX training coming up.
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UX research doesn’t have to be expensive or time-consuming.
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When talking about job interviews for a UX position, we often discuss how to leave an incredible impression and how to negotiate the right salary.
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Friendly note: get a friendly UX bundle for Smart Interface Design Patterns 🍣 and Measuring UX 🍎 — with live UX training coming up.
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Friendly note: get a friendly UX bundle for Smart Interface Design Patterns 🍣 and Measuring UX 🍎 — with live UX training coming up.
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In times when we are figuring out how to design AI interfaces, it’s important to stay focused on what truly matters — people.
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You can find techniques for UX strategy in Measure UX 🧭 — with live UX training later this year.
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Earlier today I stumbled again upon a wonderful short piece on Sad Truths On What It’s Like To Be A Designer by Michael McWatter.
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In many companies, data, findings and insights are all used interchangibly.
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So we want to set up a new design system for our product.
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Think about your past projects.
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🔥 UX & Design Files Organization Template (Google Doc + .zip-file), with an overview of little helpers to neatly organize UX assets in sensible folders ↓ UX & Design Files Organization Template, by Courtney Pester Full folder structure template (Google Do…
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When you design an interface, which pronouns do you usually use to address your users?
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When it comes to URLs, there’s a common assumption that most people don’t pay attention to them.
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With AI upon us, companies have recently been turning their attention to “synthetic” user testing — AI-driven research that replaces UX research.
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User journey maps are a remarkably effective way to visualize user’s experience for the entire team.