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  1. With the best will in the world, with great leaders and well-intentioned methods, our projects are beset by time delays, lack of buy-in, and resistance.

  2. When I begin an on-site training program I start by saying: “Hi everyone.

  3. Before you close a sale, your prospect has work to do: before they self-identify as a buyer, or close a deal, they must figure out their risk of change and get buy-in from their stakeholders.

  4. Neurodiversity is now considered a variation of human experience rather than a disability.

  5. We often make assumptions during our conversations about the meaning of what’s been said or sharing our best responses.

  6. I live on a floating home on the Columbia River in North Portland, OR in the Columbia River Gorge.

  7. In my 40 years of training and coaching sellers, coaches, doctors, leaders, and System Dynamics practitioners, I have never met anyone considering what’s happening on the other side.

  8. I recently chatted with a VC invested in 15 healthcare apps that use Behavior Modification to facilitate patients through permanent behavior change for enhanced health.

  9. Have you ever wondered why folks who get trained don’t retain the new knowledge over time?

  10. I moved to London in 1983 to start up a tech company after spending years as a successful sales person.