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I’m not quite sure how to start this piece.
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Another year has gone by, and it’s been a weird one.
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If you’re working in government communications, you’ve probably come across “vanity URLs” before.
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Paul Craig (one of the best developers I know) recently wrote a blog post on the massive amount of compliance documentation his team produced to launch a small public website in a Canadian government department.
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This year’s FWD50 conference was a couple weeks ago.
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“Shadow IT” is one of those terms that you hear tossed around by government IT executives on a regular basis.
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Years ago, I interviewed for a policy internship with one of Canada’s intelligence agencies.
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Update: In December 2021, I updated the methodology used in the end-to-end services analysis.
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Matthew Cain in the UK published a great blog post recently titled “Leadership in a digital age”.
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Monday is election day – don’t forget to vote if you haven’t already!
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Our team often uses Jekyll and GitHub Pages to build micro-sites for project documentation.
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One of the themes of this blog is that access to modern tools has a huge impact on public servants’ productivity and effectiveness.
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People who know me know that I’m not a big fan of rules.
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Heather and I moved to the Yukon about a year and a half ago.
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“Enterprise” is a fascinating term, in that it’s widely (and aspirationally) used in government and organizational IT, and also made fun of frequently by digital transformation advocates.
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Jump to the screenshots Online advertising is a fascinating thing.
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Lee Berthiaume from the Canadian Press wrote a fascinating article last week, based on an internal Department of National Defence report on IT support.
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Update: This is the 2020 “Is this blocked in my department” year in review.
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Cyd Harrell posted a great Twitter thread last week, that friends of mine will know is definitely my kind of content: Archived tweet from Cyd Harrell The article that accompanies that thread – Is innovation really making cities better?
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A couple weeks ago, I was able to tune in to FWD50, a Canadian digital government conference now in its fourth year.
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A few months ago I wrote about how busy the summer ended up being.
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Back in January, I wrote a post about bridging the technology-policy gap.
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A few weeks ago, there was a great profile in Maclean’s of the person behind the CAFinUS Twitter account.
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We’ve all been there, fellow public servants.
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One of the long-held norms of government IT is the perceived benefit of COTS solutions: “commercial, off the shelf” software.
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One of GDS’s early design principles was “Make things open: it makes things better.”
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Since the start of the year, one of my goals was to write a new blog post here every few weeks.
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Back in March, some friends from the Ottawa civic tech community reached out.
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The past couple weeks have seen an outpouring of grief, protests, and calls for change following the death of George Floyd at the hands of Minneapolis police officers.
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Also published on Apolitical As many of you will know, something I’m very interested in is the value of public servants’ time.
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Delivering good services to the public, in the internet era, depends on designing and developing good software.
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It’s been two months and a bit since the COVID-19 pandemic dramatically adjusted life in Canada.
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One of my all-time favourite blog posts is from Leah Lockhart, titled ‘I don’t know how to use a computer!’
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It’s been about a month now since federal government employees have been asked to work from home, to reduce the potential spread of the COVID-19 pandemic.
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As governments and organizations around the world have grappled with the COVID-19 pandemic, their efforts to reuse and remix others’ work have stood out as a bright spot: Archived tweet from John Michael McGrath Seeing this take place has been really enco…
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One of the most persistent myths in Canadian government IT is that storing your data in Canada protects it against eavesdropping or interception by foreign governments.
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It’s been a strange, unfamiliar, and in a lot of ways distressing past few weeks for people.
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I read a great post this week from Robin Rendle, Systems, Mistakes, and the Sea.
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My last post talks about how government services aren’t working.
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The government’s legacy IT systems have been in the news recently.
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If you work in government IT, you’ve probably heard this before.
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Working in technology in government, the word “agile” comes up a lot.
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If you’re a public servant who is thinking about blogging about your work, you should do it!
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If you’re creating documents (which, as a public servant, you …probably do often), one of the most important things you can do is to use real headings.
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One of the terms that comes up often in digital government work is “shipping”.
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Nicole Wong wrote a great piece last month titled, “Building a Tech Policy Movement”.
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With a new Minister and new Mandate Letters, it’s an exciting time to be working in digital government in the federal government.
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In mid-October, Heather and I moved to Whitehorse.
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Let’s just say, it’s been a long time coming.