All That It Ever Was

The Shared Reality Psychological safety is the foundation of high-performing teams.

Quality Assurance isn’t Quality ‘Ensurance’ It has been so confused by many people I’ve worked with that I’ve come to dislike the term.

I recently read this blog post on tech debt https://kellanem.com/notes/towards-an-understanding-of-technical-debt.

In a highly interrupt based business such as IT, it’s no surprise that no matter how hard I try to estimate when a project will finish it can be later than original estimate more often than I like.

In The Phoenix Project’s Second Way of Amplifying Feedback Loops, I found it hard to wrap my head around how to approach it.

There are a lot of parallels between the Toyota Kata and basic system diagnostics that I use every day.

So change management is often called the deployment process for a SAAS (Software as a Service) site.

I don’t see agile as the main driver from development onto operations/IT and I’ve seen that mentioned recently in a couple of places.

Does Ops (Operations), QA (Quality), CS (Customer Service) sit with PM (Product Manager) and Eng (Engineering) in design?

Remember the section in the book where John cleans up goes to see the CFO and interviews him in what seemed a very simplistic way, but thru which he and Bill gained a large amount of driving information they’d never considered in the past?