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AI is arriving in security operations as a productivity story: faster triage, better investigations, fewer alerts, and more automation.
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A company strategy deck is not a value-creation plan.
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I have argued for a while that MDR has to move beyond alert triage and become a cyber risk reduction service.
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In the last post, I argued that AI maturity is not about tool count.
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In a previous post, I argued that AI is becoming a company operating system layer.
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In the last two MDR posts, I looked at how MDR has to move beyond alert triage.
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MDR is not going away, but the old model is.
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In a previous post about the adjacencies to the MDR market, I laid out a framework for how MDR needs to evolve beyond alert triage.
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MDR started as a practical answer to a very real problem: customers had too many security alerts, too few security operators, and no realistic way to staff a strong 24/7 security operations center (SOC).
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I had a few conversations over the past days that all pointed to the same conclusion: many technology companies are still being built like old SaaS companies.