Blog - Out of Owls

Over the weekend, Boris Cherny - the head of Claude Code at Anthropic - released a maturity model for AI adoption.

AI tools are changing everything about how Products are developed, companies are run, and how we work together .

The way that companies work is fundamentally changing.

The days grow short, the season’s end draws near, and, naturally, our thoughts turn to OKRs.

The Kano Model It’s been 10 years since I learned about the Kano model (from Jared Spool’s talk at Mind the Product).

Congratulations, you’ve made it.

TL;DR: I just want the template At the beginning of every episode of Star Trek: Strange New Worlds, the Captain does a voiceover: Space, the final frontier.

When other people can believe that your team is either doing a great job or a terrible one - and you don’t know which!

For years, an idea kept niggling away at the back of my brain: if I know so much about how to do the Product management job, why is it still so hard?

It’s that time of the year: pumpkin spice fills the air, the Christmas commercials are making their debuts, and a Leader’s mind turns to the annual planning cycle.

There’s nothing Product people like more than geeking out about how one of the hot tech companies approaches Product development - and what that means for the future of their company and their own role.

I’m very lucky.

Over the last few years, I’ve been lucky enough to chat with a ton of people - via The Product Experience podcast, in communities, at conferences & talks, and through everyday work - and I have learned a ton from all of them Two of the things I’ve learned…

“People,” Janna Bastow likes to say, “are hard.”

You’re probably familiar with the concept of the Digital Divide - the unequal distribution or access to resources (broadband, equipment, education, etc) which creates an advantage for those with the means to take advantage of it.

One of the barriers to entry for people starting on new roles is the terminology.

We’ve all been there: your stakeholder leans in, nods their head just a fraction, and says the magic words.

It’s that time of the economic cycle again: companies are tightening their belts and laying people off - sometimes too many of them!

Get my stakeholder interview template, below OK, Product person, here’s the scenario: You’re starting a new job.

TL;DR: Dragon Mapping is a framework for having hard conversations with stakeholders and teams.