No One's Happy

Companies discovered during the pandemic that they could raise prices far beyond costs and never lower them.

The Devil is in the details.

Enterprises pay platform prices for a content database with a UI bolted on.

Modern PC games make you install a ring-0 anti-cheat driver you can't audit.

The implicit contract — work hard, stay employed, build a life — is broken.

For most of commerce a price was a single public number, the same for everyone who looked at it.

An industry of hundreds of registered data brokers maintains files on every American adult; identity graphs bind the files to people with near-total coverage; a marketplace layer makes the result queryable by any company with a cloud account; models conve…

The AI buildout is the largest capital expenditure in the history of the technology industry.

AI can produce work that looks expert without being expert.

Why native apps have become privacy liabilities, and why the browser is almost always the better choice.