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Trust turns customers into advocates.
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Your team needs you to cultivate a culture of safety.
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Give your teams the autonomy to self-organize.
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The best teams are formed by individuals who show vulnerability, seek help when needed, and turn obstacles into opportunities for growth.
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You will never have enough time.
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You need a "yes" person...
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Rest when you're tired.
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The best software is no software...
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We must think beyond code...
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"If you know the enemy and know yourself, you need not fear the result of a hundred battles."
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Small talk…no not the programming language… This is the number one topic in thousands of interviews that has the lowest value and causes the most uneasiness with candidates.
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Lines of code written is the BEST metric to measure Software Engineer productivity… Said no Software Engineer or good Engineering leader ever.
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When you change a design, you move the cheese!
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Understanding and embracing the boundaries of our knowledge is a superpower.
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Variability is good… ..when you capture data around it and measure its effects.
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Friday after Thanksgiving is my favorite email day of the year… … to unsubscribe from the 60+ mailing lists that were one-time purchases over the last year.
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Think everybody on your team likes a quick text message with critical feedback?
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How do you accomplish the right thing in the face of uncertainty?
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How do you accomplish anything?