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The arrival of “AI” has created disruption.
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While unfortunately some organizations are still making decisions about on-site office work that are based on old management principles and as a distraction, many are trying to evolve for a better future of work.
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A lot of organizations and decision makers these days are facing challenging choices in their strategies, having to balance all the variables and unknowns linked to the current developments in AI (LLMs, GenAI, etc).
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While there are many ways to work with different AI tools, one that originates from design can be particularly effective: AI as interaction materials.
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We need to improve our trust.
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One pattern that sometimes emerges in feedback and when assessing performance with more senior people is what I define the “shadow of brilliance”.
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The discussion about “soft skills” being a bad word choice keeps coming up over and over.
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Where I need to say “AI” because it seems that almost the entire world has forgotten that AI is the field, while LLM is the technology, but really: this article is about LLMs.
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The data about the effectiveness of letting people choose remote work if they want to is at this point overwhelmingly in favor of remote work.
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In my work with organizations trying to move to remote work and specifically async work, I’ve noticed they often encounter the same initial challenge: getting rid of calls.