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Way back in 2017, I wrote about the challenge of evangelizing user research—both the practice and the findings: I need my work to take multiple shapes and appear in multiple outlets.
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Let’s not debase ourselves as user researchers further The premise and value of human-centered research is that subject matter experts apply their skills to the design of studies that uncover relevant information from appropriate research participants in…
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Over the years I’ve shared my writing through Mailchimp (a former employer), Substack (regrettably), Buttondown, and Medium (my current employer).
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A brief reintroduction I tend to write concisely.* If I can get an idea across with an economy of words, why belabor my point?
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If we answer what’s asked, we only answer known unknowns.
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I don’t care about AI, because AI is neither the product nor the solution.
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I’ve collected a number of research-related bookmarks over the years.
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For Learners, I answered the question, How can I get my research on the radar of the CEO and other top level people at my company?
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Optimize for more decisions, not infinite research For Learners, I answered the question, “Can research ever come to an end?”
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We’re all navigating our own paths What keeps trail running interesting is that the same trail differs runner by runner, day by day, year by year.