Frank Chen

When scale outruns the feedback loop, numbers rot. - Slow is smooth, smooth is fast.

Every workflow ships two artifacts: the result, and a versioned improvement to the system that produced it. - A rule with no enforcement is a wish.

The hard part is ground truth, and ground truth clocks in with the crew. - One year ago, Andrew didn’t have the words.

The cleanest number in our dataset was a lie, and only the operator who owns the loop knew why. - There’s a field in a public solar dataset that flags whether a system is a lease instead of a purchase.

Our CEO went forward-deployed into the ontology.

Quality used to come from approvals.

What happens when the forward-deployed engineer is the CEO himself. - Seven a.m.

Reasoning gets cheaper.

Fat skills, one per work function. - Alex Lieberman thinks someone is about to build a world-class brain for enterprises and make a stupid amount of money.

How we use Claude Code to personalize onboarding from a living knowledge base - Last week I wrote about keeping our company’s brain in a git repo.

ARKS, AI agents, and what happens when your company's knowledge lives in plain markdown - +----------------------------------------------------------+ | We put our entire company's brain in a git repo | | | | Markdown files.

Sharing initial experiments with generative models and their challenges in developer workflows - This article accompanies the talk at the Developer Experience Summit (August 2023). 🤖 Github Action Code Review: Install link.

Humans, AI and the Art of Collaboration - This article accompanies the talk at CraftConf 2023 (link). 🎞️ Slides 💡 Abstract In this talk, I will explore the potential of integrating large language models and generative artificial intelligence (AI) agents i…

Examples from Human-computer Collaboration - Many of today’s headlines are dominated by Artificial Intelligence (AI) and ChatGPT.

Applying Friction for Developer Productivity - This article accompanies the talk and shares a preview of references for the Slack engineering blog article on how Slack implemented circuit breakers in internal tooling. 🎉🍿 Here from Craft Conference?

How Slack Transformed Their CI With Tracing - This article compiles resources on how Slack solved problems using tracing.

The 24 books that I recommend to software developers - Learning software development is a fundamental skill in today’s world.

Actionable knowledge from my journey to join a Goenka meditation workshop - I recently joined a 10 day meditation workshop after procrastinating for years, despite “knowing” of meditation’s benefits.

A Six Month Experiment - Haley and I have been using Slack as a primary way to communicate in the past 6 months, and its been an authenticity and delight creating relationship hack. via giphy Problem: Getting in sync was hard Before Slack, my girlfriend a…

Many apps get deleted.