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  1. Building an agent that replies to customers on its own (autonomous), and that can answer differently on different runs (non-deterministic), comes with a hard problem: trust.

  2. Ari can now understand attachments: screenshots, logs, PDFs.

  3. Spent the last few days teaching Ari, our AI support agent, how to reply less.

  4. PostgreSQL comes with some nifty search features that go a long way and are often overlooked in favor of dedicated search systems.