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  1. After 25 years in IT, I still see the same problem everywhere: products that deserve better documentation than they have.

  2. When two products are roughly equal, documentation often decides which one wins.

  3. AI can help with documentation.

  4. Every product that has users has a documentation problem.

  5. You don't need perfect documentation.

  6. Open source documentation ranges from exceptional to nonexistent.

  7. UX writing and technical writing serve different moments in a user's journey.

  8. A changelog is not a formality.

  9. PDF documentation feels professional.

  10. Treating documentation like code — with Git, pull requests, and CI/CD — changes how teams relate to it.

  11. The README is the front door of your project.

  12. Both roles care about documentation.

  13. Mark Baker's concept changed how I think about structuring documentation.

  14. API documentation has its own rules.

  15. Write the Docs is a conference and a community.

  16. Documentation is not the thing you do after shipping.

  17. It's not laziness.

  18. Daniele Procida's Diataxis framework gives documentation a clear map.

  19. Bad documentation has a price.

  20. Every few years someone declares documentation dead.