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  1. If you self-host on a cloud VPS, you’ve probably noticed by now that some of your services can’t send email.

  2. Two environmental artists.

  3. Or: before you blame the players, check the rules.

  4. The Case for Being Wrong Faster

    Or: intellectual honesty is your competitive advantage.

  5. When Seeing Is No Longer Believing

    Imagine you watch a video.

  6. The Bubble That Knows It's a Bubble

    The four words that precede every crash: “This time is different.”

  7. Product management is built on a contradiction.

  8. Your product is crushing it.

  9. How to Think About AI

    New tools don’t just change what we can do, they change who wins.

  10. I’ve been writing again.

  11. Writing is still thinking

    Something humbling happened last week: three hours of my life disappeared into a blank document with barely a paragraph to show for it.

  12. Every company claims to be disciplined about prioritization; most roadmaps look like feature buffets with everything marked “high priority.”

  13. The Art of Saying No (Or At Least, Not Yet)

    The math of product is simple but brutal: too many demands, not enough resources.

  14. You ship feature after feature, your development team works overtime, your backlog is always full—yet customer satisfaction remains flat and business metrics barely budge.

  15. AI is making us all smarter in exactly the same way, and that might be the problem.

  16. In the quest for clarity and alignment, modern organizations increasingly embrace structured goal-setting frameworks like OKRs (Objectives and Key Results).

  17. In 2012, Netflix was a meticulously organized catalog that helped you discover films and shows across genres, decades, and continents.

  18. Last week, philosopher Harry G.

  19. What makes them click?

    Here are the slides for the lightning talk I gave at Conversion Conf 2014, aimed as an introduction to psychology in design, why it matters and what drives us to make decisions.

  20. The Elements of User Experience

    For anyone looking to get into User Experience, I can’t recommend enough that you read Jesse James Garret’s book The Elements of User Experience.

  21. Mental Models

    Imagine you have never used an iPad before, but I tell you that you can play chess on it.